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Benefits of Managed IT Services

Reduce the time your in-house resources spend on day-to-day maintenance tasks. We can help your business by being an extension of your IT department. Our managed services include network device management, operating system management and database management. 

High availability and security

Maintain highest availability, our team of experienced engineers, system administrators and technical architects is available to you throughout the design, build and operate lifecycle on a 24x7 basis.

Flexibility and scalability

Our services are built to integrate with our on-demand utility storage, back up, network and cloud services – you can rent services on a pay-per-use basis if you don’t want to own your entire infrastructure. Mix and match service levels to make the best use of your own internal resources.

Lowest, fixed cost of ownership

Up to 30 to 50 per cent cheaper than hiring a dedicated team. We run a highly automated 24x365 operation for more than 100 customers – giving us incredible economies of scale.

Contact us to see how managed services can benefit your business – and save money at the same time

What does NTT ICT Managed IT Services Include?

  • Enhanced initial installation and set-up of infrastructure in NTT data centres
  • Initial configuration of devices to an agreed design, 24x7 monitoring, operational maintenance, patching, and incident resolution if something goes wrong.
  • Support for a broad range of data centre infrastructure including servers, operating systems, virtual servers, storage, switching, firewalls, load balancers, routers, tape and virtual tape devices.
  • 24x7 monitoring of IT infrastructure against user-defined thresholds
  • Operational maintenance including patching and changes
  • Resolving incidents including managing vendor part replacement.

Why Choose NTT ICT for Managed IT Services

Local support and SLA’s

Our managed services are backed by SLA’s and and a 24x365 Australian based engineering and support team. 

Unique Service Tools

We offer a cloud management platform that provides visibility across multiple environments including public clouds such as AWS, Azure and NTT Cloud with on premise infrastructure

Depth of engineering skills and expertise

We have the talent to design, build and operate secure, high availability, high performance IT environments. 

Financial and Operational Stability

NTT group is the world's largest telco by revenue and has a strong credit rating. NTT’s financial strength means that we can take on commercial risk to help you better manage day to day operations or transform your IT.

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Contact us to start a conversation to see how we can help you better manage your IT