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Making it Simple for You

Reliable and flexible ICT is essential to any business, particularly in a climate of fast-changing technology, changing customer expectations and digital disruption. NTT ICT removes the stress of buying infrastructure, including dealing with multiple vendors. We’ll consult with you to understand your business and needs, what the technology is going to be used for and the best way to deploy it – and then make it easy for you with a seamless full service from consulting to design to purchase, delivery and implementation and life-cycle management. Our experts support you with over 20 years experience of identifying and implementing the right technology so you can be assured of a solution that is fit for purpose and best in class. 

If you're experiencing...

  • slow turnaround of quotes from multiple suppliers
  • lack of ownership due to managing multiple vendors
  • missing renewal dates for important hardware
  • shortage on capacity to store hardware for projects
  • inflexible payment terms by suppliers

We can help.

GIVING YOUR BUSINESS THE AGILITY AND FLEXIBILITY IT NEEDS

Best Solution

We take a consultative approach to understand what you need for your business to guarantee a solution that is fit for purpose and best in class.

One-stop Shop

We offer a full end-to-end experience from consulting to design to purchase, delivery and implementation, and life-cycle management so you don't have to manage multiple vendors.

Personalised Experience

Get equipment delivered in Australia or overseas at a time that suits you best. We also support flexible financial models so you can focus on developing your business.

Right Partner

Our solutions are developed and delivered by certified people backed by over 20 years experience within the industry to help you achieve the outcomes you want.

Our Services

NTT ICT provides you with a customised and flexible experience so you get the technology you need, when and where you need it. Rather than a one-size-fits-all approach, you choose where to locate applications, the level of management you’ll provide and how or if you need to use the cloud. NTT ICT can provide equipment to multiple locations, warehouse stock until you’re ready for it, and backed by the financial strength of our global organisation, can offer flexible financial arrangements and models. 

 Learn more about the different services we offer in the tabs below.

 

 

Professional Services

Helping You Make the Right Decision on Future IT Investments

We take a consultative approach to understand what you need for your business to assure a solution that is fit for purpose and best in class. Backed by vendors and our certified team of infrastructure technology specialists, we can transform your ICT environment by improving long term planning, identifying issues, managing budget and driving innovation. 

Our certified professionals have in-depth product knowledge across a broad range of solutions and are not tied to particular vendors or technology. Your requirements will be assessed with qualified eyes to recommend what’s best for you. NTT ICT also stays a step ahead of the trends, and we are known for recommending best practice solutions to our customers.

Our Professional Services are typically used for:

  • Assessment of current state of infrastructure environment
  • Short or long term IT strategy
  • Data centre migration
  • High level concept design
  • Technology refresh
  • Consolidation of hardware infrastructure
  • Virtualisation
  • Documentation

Procurement

PROVIDING THE SIMPLEST ROUTE TO PROCUREMENT WITH CHOICE AND SAVINGS

NTT ICT partners with over 200 of the world’s leading technology brands to provide you with choice, the best value for money and the simplest route to  procurement, all in one stop. With the backing and support of vendors, we can leverage these relationships for a good solution and a good price. We continuously invest in our relationship with technology vendors and expand our partner portfolio so that we can offer the best-of-breed solution.

By procuring through us, you get:

  • ’the benefit of our longstanding vendor relationships to help negotiate on price
  • quick and accurate turnaround on quotes
  • a single contact to help with all your infrastructure purchases
  • choice of technologies without any pressure to buy certain products

Warehousing

DELIVERING WHEN YOU NEED IT, WHERE YOU NEED IT.

With warehouses in Melbourne and Canberra, we can get your equipment to multiple locations Australia and overseas to your global offices. Our warehousing team can also help facilitate your move to a new office or new site. As part of the global NTT Communications company, we are well positioned to help customers with a global reach coordinate infrastructure purchases on a global scale. 

Discuss your warehousing needs with us and see how else we can help.

Our warehouse capabilities include:

  • Test & Tag of power cables
  • Server configurations – Network settings, RAID, Ilo
  • 10amp, 16amp and three-phase power available
  • AC/DC converter for DC powered hardware (VIC)
  • BIOS amendments and firmware updates
  • Hardware parts installation (RAM, HDD’s, video cards, sound cards etc.)
  • Eco-recycle obsolete IT hardware 
  • SOE Images loaded via external storage or Ghost deployments
  • Switches configuration
  • Rack configuration
  • Sensitive hardware delivery or relocation services
  • Hardware storage in a secure environment for delivery at a later time
  • Stock reports and logistic control for specific client hardware (variants)
  • Packing and transport control for Australia and worldwide

Deployment

ensuring you get the most out of your solution

We will provide you with the management and support you need to ensure that your solution is effectively and efficiently deployed. You can be confident in the fact that NTT ICT has the highest level of certifications across a large number of Industry-leading vendors. NTT ICT invests heavily in our resources to make sure we’re industry-leading experts across all of our products and solutions. It’s part of our core philosophy, and helps to make us the best.

Your smooth and stress-free deployment will be ensured by our team of skilled senior engineers who have years of experience deploying complex IT projects. You can utilise our services according to your needs, whether to work in conjunction with your IT team, or to take complete ownership and accountability for the successful completion of your project. We’ll be there every step of the way from initiation through to full functionality testing using our proven frameworks.

Our experts are also more than happy to share the skills and information we use to ensure streamlined deployment with your team, through formal and on-the-job training to leave you with a thorough understanding of your chosen solution and the confidence to manage it moving forward.

Together with our vendor partners, we can assist with the entire process of deployment:

  • Scheduling:

    Assisting with scheduling deployments from pre-deployment tasks through to handover, ensuring implementations remain on track and within budget.

  • Configuration:

    Coordinating site readiness and ensuring your hardware is configured according to design and specifications.

  • Delivery and Staging:

    Ensuring equipment is delivered on time according to the project schedule. Equipment can be held in our warehouse until needed where required.

  • Testing:

    Working with your team to test all elements of the solution to ensure the deployment is a success and to identify areas for improvement.

  • Training:

    Providing assistance with documentation and training to ensure that your team is able to support and utilise the new equipment to its fullest potential.

Maintenance

Supporting Multi-vendor Contracts and Renewals

Our onshore Vendor Services Team work with our vendor partners to assist you to quickly and proactively maintain your infrastructure. Our dedicated team of Vendor Services Specialists act as your first point of contact for support and maintenance contracts for all your IT assets, from desktop to data centre, with complete transparency.

NTT ICT invests heavily in our people and processes to pass on these invaluable resources to you. It is crucial to have complete command over your technology environment and you need a partner you can trust to deliver the very best level of care and support for your business.

We offer a range of CONSULTATION SERVICES to suit your business requirements:

  • Audit the assets in your infrastructure environment
  • Perform clean-up operations, using our asset management system to ensure every piece of equipment is accounted for
  • Accurately plan for and forecast upcoming renewals to give you budget certainty
  • Review contracts to reduce asset management risks
  • Consolidate and align most of your maintenance contracts into one common end date for easy budget management
  • Act as a secondary escalation point for multi-vendor support issues, leveraging our relationship with vendors to assist you with support queries

We can also offer TECHNICAL SUPPORT SERVICES and ENVIRONMENTAL SERVICES provided by our vendor partners and integrated into our end-to-end management and management of your infrastructure:

  • Provide per-event vendor engineering services to help with technical issues
  • Update your infrastructure with regular firmware patching to mitigate potential vulnerabilities
  • Schedule health and performance checks to ensure maximum efficiency and minimal down time.
  • Ensure secure data destruction in compliance with strict industry standards
  • Dispose end-of-life equipment and provide options for re-purposing assets with a useful life*

*additional terms and conditions apply

Our Partners

MATCHING THE BEST TECHNOLOGY TO YOUR IT REQUIREMENTS

Hewlett-Packard Enterprise

Platinum Partner

Oracle

Gold Partner

Hitachi Vantara

Gold Partner

Juniper Networks

Cloud Elite Partner

Veeam

Cloud Enterprise Partner

APC

Arista

Belkin

Blue Coat

Brocade

Check Point Software

Cisco

Citrix

Commvault

Dell

Eaton

EMC

F5 Networks

Fortinet

HP Inc.

Lenovo

Microsoft

NetApp

Panasonic

Palo Alto Networks

Polycom

Pure Storage

Riverbed

Silver Peak Systems

Symantec

Veritas Technologies

Viptela

VMware

Other IT Infrastructure Partners

 

Acer Acronis Adaptec
Adesso Adobe Allied Telesis
Alloy Alloy Computer Products Alogic
Anderson Apacer Apple
ArchSight Aruba Networks Atdec
ATI Attachmate AutoCAD
AV Media Avision Avnet
Avocent  B&R Back Centre
BenQ Blackbox Blackmagic
Bluechip Bradford Networks Bretford
Brother Canon CCD
Centerm Cherry Cisco Systems 
Colortrac Computer Associates Comsol
Contex Dicker Data Digi
DMSBT Dueltek DYMO
Contex Dicker Data Digi
Emerson Envivio Epson
Ergonomic Ergonomic Office Erogotron
Evoluent EZ Falconstor
FastObjects FireEye Firewall
Firewall Systems Flexera Software Force 10
FortiGate FortiScan Fotostation
FotoWare Fuji Xerox Fulcrum 
FusionIO Garmin Gefen
Geist Gemalto Generic MMT Products
Global Mapper Goldtouch GoPano
Handshoe Hauppauge IBM
Icron Imagine Communications Imation
InDesign Ingram Micro Intel
IronKey iTX Jabra
Kensington Keys U See Kinesis
Kingston Kingston Technology Kobra
Kobra Shredders Lacie Lantronix
Leadtek Lexmark LG
Logbinder Logitech LOK-IT
Lynx   M86 Security
McAfee MCS Metrox
Mizco Monarch Motion
MOVEit MPA System MRV
NetOptics Nimble Nokia
Nominum Novell Nutanix
Observel IT OKI Olympus
Opengear OSD Oxford EME
Pacific Datacom Pelican Perle
Plantronics QCC QLogic
QNAP Quantum RackPower
Rackworld Radware Raritan
Red Hat Region 4 Pty Ltd Ricoh
Roto RSA RSA Security
Samsung SAN Systems Sandisk
Seagate Sentry Shintaro
SimLab Skyfii Solarwinds
Sony Sophos Sourcefire
Splunk SRA StorageCraft
Stretch Stretch Now Sunon
Suse Symatic Tandberg
Tandberg Data Targus TData
ThetaPoint Tipping Point Toshiba
Trend Micro Trimble Triton
Trustin Technology TV Screen Defender Unitech
ViewSonic Violin Violin Memory
Viprion Vshell VSS
Wacom Wagner WD
Websense Winstars Witbe
Wyse Wyse Technology Zebra
decorative corner shape in NTTICT colours

Why not give us a go for your next infrastructure order?

Let us know what you need using the form below.